I just went to a furnace service call for no heat. I can't believe what I saw. This installation was completely botched from the sale to the final installation. I went to a ranch home that was sold a 95%, Single stage furnace. During this Cleveland Furnace Installation, the installers decided that they would run the condensate line attached to a condensate pump in an unconditioned attic, without any insulation, over 35 feet to a utility sink. If the condensate pump were only used to handle condensation from an air conditioning system during the spring and summer months, it would not have caused a problem. However, since they installed a condensing furnace, it also needs to run during the winter. Needless to say the 3/8 inch hose became frozen and will not allow the furnace to operate. In this case, the homeowner got a great price on the installation, however, they now are going to have a very costly repair. Please consider who is going to install your new furnace and that if they don't know what they are doing, it will end up costing you a great deal more. Remember what Ben Franklin said, "The bitterness of poor quality remains long after the sweetness of low price is forgotten."